Elenia planning to centralize customer services to Tampere

Elenia is planning to centralize its customer services operations to Tampere. At the moment, Elenia’s customer services are located both in Tampere and Helsinki.

Elenia Palvelut Oy provides customer services to Elenia group and Vattenfall. The customer services provided to Vattenfall are based on a transitional services agreement which was made for a fixed period of time in connection with the sale of Vattenfall’s Finnish electricity distribution and district heating operations to Elenia in January 2012. The transitional services agreement with Vattenfall expires in January 2016.

Elenia Palvelut Oy will initiate employee cooperation negotiations on 19 October 2015, aiming to adapt the customer services operations to the changing circumstances during 2016. Elenia Palvelut Oy is planning to centralize its customer services operations to Tampere and to close down the customer services operations in Helsinki which could result, with various arrangements, in the reduction of 36 full time employees of Elenia Palvelut Oy in Helsinki at the most.

For further information, please contact: Ville Sihvola, managing director, Elenia Palvelut Oy, tel. 040 560 1595.